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Lagun Aro is an insurance company with headquarters in Bilbao and 27-year history. This is the first insurance company awarded with the Gold Q to the Quality of the Management, awarded by the Basque Foundation for Quality in Euskalit.

How helps Soda.tv?

Lagun Aro wanted to make easier the way to contact with their customer care service and decided to use the video. Soda.tv produced a video tutorial supported in screencast, explaining step by step all the process.